Client
Duration
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Manychat
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Instagram Comment-to-DM
16,000+ contacts automated on Social Media
Built a complete ManyChat automation system for an 800K+ follower digital creator — comment-to-DM flows, story replies, course funnels, and masterclass sequences running 24/7 automatically.
About the project
The client had 800K Facebook and 600K Instagram followers but was handling every DM and comment manually. Thousands of potential leads were being missed every single day.
We built a complete ManyChat automation ecosystem from scratch. Every comment on posts triggers an instant automated DM. Story replies are handled automatically. Course sales funnels, masterclass registration flows, and free ebook delivery sequences all run without any manual input.The system manages the entire audience journey — from first comment to purchase — automatically across both Facebook and Instagram.
Challanges
With 1.4M+ combined followers, manually responding to comments and DMs was impossible to scale. Leads were disappearing into unread messages daily.
The creator needed a system that could instantly respond to every comment and DM across both platforms simultaneously qualifying leads, delivering digital products, and guiding followers through purchase funnels without any manual work from the team.
Summary
The automation went live across both platforms and immediately started converting followers into leads and buyers.
The system now manages 11,989 active contacts across Instagram and Facebook automatically. The masterclass funnel achieved a 97% click-through rate — among the highest achievable in ManyChat. Over 3,146 inbox conversations are handled automatically every month without any manual intervention. The creator's team no longer handles any DMs manually — the entire audience engagement and sales process runs on autopilot 24/7.
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